Shipping policy
Effective Date: 11 june 2025
Thank you for visiting and shopping at KiltsStore.com. Below are the terms and conditions that constitute our Shipping Policy.
1. Order Processing Time
- All orders are processed within 10–13 business days.
- Orders are not shipped or delivered on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will notify you via email if there’s a significant delay.
2. Shipping Rates & Delivery Estimates
We offer nationwide shipping across the USA.
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No handling charges & no tax for all items.
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We aim to deliver your order within 10-15 working days.
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Tailor-made or customization/backorders may take about 3 – 4 weeks.
- Delivery time may vary according to your location.
3. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can track your package directly using the link provided in the email.
4. Shipping Locations
Kilts Store is a company registered in the United States, and all orders are processed from our U.S.-based facilities. However, we proudly offer worldwide shipping to customers across the globe. Regardless of your location, you can place an order with confidence. Please note that while we deliver internationally, all shipping-related terms are governed by the laws of the United States.
5. Lost or Damaged Packages
We are not responsible for packages lost or damaged during shipping. If your order arrives damaged:
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Save all packaging materials and damaged goods.
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Contact the shipping carrier to file a claim.
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Reach out to us at info@kiltsstore.com, and we’ll assist you as much as we can.
6. Address Accuracy
Please ensure all shipping details are correct when placing your order. We are not responsible for orders shipped to incorrectly entered addresses.
7. Contact Us
If you have any questions or concerns regarding your shipment, contact our support team:
Email: info@kiltsstore.com
Mailing Address:
8317 Creekside Meadow WayÂ
Mechanicsville VA 23111
USAÂ